MIS Software Effectiveness.

reportActive / Technical Report | Accession Number: ADA104884 | Open PDF

Abstract:

The purpose of this project was to investigate state of the art of MIS software effectiveness evaluation criteria and assess the desirability of embarking on an expanded MIS software effectiveness project in the future. The measurement techniques analyzed were classified into four groups economic, behavioral, other and management science. Major findings were 1 there is no single satisfactory approach that can measure and evaluate MIS software effectiveness from the users perspective, mainly because of deficiencies in establishing the theoretical metric and shortcomings of the measuring devices, 2 development of surrogate measures to evaluate effectiveness is a promising direction to pursue, and 3 no methodology exists for evaluating the effectiveness of the system based upon measurement of the system attributes.

Author(s):
Sipper, Daniel
Author Organization(s):
BATTELLE COLUMBUS LABS DURHAM NC
Descriptive Note:
Final rept.,
Supplementary Note:
Prepared in cooperation with Georgia Inst. of Technology, Atlanta. School of Industrial and Systems Engineering.
Pagination:
0084

Security Markings

DOCUMENT & CONTEXTUAL SUMMARY

Distribution:
Approved For Public Release

RECORD

Collection: TR
Identifying Numbers
Contract/Grant Number(s):
DAAG29-76-D-0100
 Subject Terms
Joint Capability Areas:
JCA_5_Command and Control; JCA_5.3_Planning; JCA_8_Building Partnerships; JCA_5.3.3_Develop Strategy; JCA_5.3.4_Develop Courses of Action; JCA_5.3.5_Analyze Courses of Action; JCA_5.3.2_Apply Situational Understanding; JCA_8.1.3_Influence Adversary and Competitor Audiences; JCA_8.1_Communicate; JCA_5.4_Decide; JCA_4.6_Engineering; JCA_4.6.1_General Engineering; JCA_8.2_Shape; JCA_5.6.3_Assess Achievement of Objectives; JCA_5.6_Monitor; JCA_1_Force Support; JCA_8.2.2_Provide Aid to Foreign Partners and Institutions; JCA_1.2_Force Preparation; JCA_5.5_Direct; JCA_6_Net Centric; JCA_1.2.6_Concepts
Communities of Interest:
Human Systems
Descriptor(s):
*MANAGEMENT INFORMATION SYSTEMS, *PERFORMANCE TESTS, *COMPUTER PROGRAMMING, TEST AND EVALUATION, MEASUREMENT, METHODOLOGY, MILITARY REQUIREMENTS, DECISION MAKING, DISTRIBUTED DATA PROCESSING, COMPUTER COMMUNICATIONS, STATE OF THE ART, OPERATIONAL EFFECTIVENESS, ARMY OPERATIONS
Field(s)/Group(s):
Administration and Management, Computer Programming and Software, Computer Systems
Report Date:
1979 Sep 10