Maintenance Questionnaire and List of Respondents.

reportActive / Technical Report | Accession Number: ADA034038 | Open PDF

Abstract:

There has been an increasing concern with the operational phase of the life cycle of software systems. This phase is concerned with the maintenance and enhancement of computer based information systems. Maintenance is the process of having the system meet the requirements specified in development. Enhancements are changes made to the system to meet new requirements. To analyze these processes a questionnaire was constructed, field tested, and finalized. This report contains that questionnaire, which is divided into the two parts one dealing with the systems data processing and programming department and the other with a specific application system being maintained and enhanced. The questionnaire includes items of both technical and managerial interest. The questionnaire was distributed to 120 organizations. Responses were collected for 69 applications which are also listed.

Author(s):
Lientz, B. P. ; Swanson, E. B. ; Tompkins, G. E.
Author Organization(s):
CALIFORNIA UNIV LOS ANGELES GRADUATE SCHOOL OF MANAGEMENT
Descriptive Note:
Technical rept.,
Pagination:
0043

Security Markings

DOCUMENT & CONTEXTUAL SUMMARY

Distribution:
Approved For Public Release

RECORD

Collection: TR
Identifying Numbers
Contract/Grant Number(s):
N00014-75-C-0266
 Subject Terms
Joint Capability Areas:
JCA_4.3_Maintain; JCA_5_Command and Control; JCA_5.3_Planning; JCA_6.4.1_Secure Information Exchange; JCA_1.2_Force Preparation; JCA_1_Force Support; JCA_1.2.3_Educating; JCA_6.4_Information Assurance; JCA_6_Net Centric
Communities of Interest:
Biomedical
Descriptor(s):
*COMPUTER PROGRAMMING, COMPUTER PROGRAMS, MAINTENANCE, DATA PROCESSING, REQUIREMENTS, INFORMATION SYSTEMS, SPECIFICATIONS, MODIFICATION, QUESTIONNAIRES, CORRECTIONS, SYSTEMS MANAGEMENT
Field(s)/Group(s):
Computer Programming and Software
Keyword(s):
*Computer program maintenance, Computer software, WUNR049345
Report Date:
1976 Nov 01