Gap Analysis: Evaluating the Military PHA Process at a Readiness Clinic at JBSA
Abstract:
For Service Members (SM), the Periodic Health Assessment (PHA) along with the Mental Health Assessment (MHA) are components of Individual Medical Readiness (IMR) and must be completed with a provider to meet deployment readiness standards. The advent of theCOVID-19 pandemic caused a sharp reduction in appointment availability and access to care. Subsequently, IMR delinquency rates of SMs increased, partly due to teleworking, limited manning, and fast-evolving clinical dynamics. As of May 2022, a Joint Base San Antonio(JBSA) Randolph readiness clinic had an overdue backlog of 181 PHAs and 933 at risk of being overdue in the next 60 days.
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