A Market Survey of Remote Work Platforms and Digital Workplace Analytics: An Analysis of How People Are Working Remotely and on What Types of Platforms

For well over 3 years now, a large portion of the global workforce has endured and, in many cases, thrived in remote work contexts. At the same time, there has been a great proliferation of various tools, digital workplace platforms, and new companies that have come onto the market to fill a capability gap that exists. Our interest is in examining as many of these tools that we can find and comparing them in terms of the extent to which they claim to promote workplace culture. Our metrics are based on whether these digital workplace platforms use traditional, questionnaire-based assessments of culture or go beyond that with novel digital markers, such as natural language processing. We identify 12 candidate platforms that have novel culture metrics or interfaces and perform user-experience evaluations.