Army and Air Force Exchange Service (AAFES): Its Relevance
Abstract:
Throughout an era of constant changes in global dynamics, technology, personnel reductions, base realignments, significant budget deficits, and growing commercial retail competitors, many people within the Department of Defense DoD have questioned the relevance of the Army and Air Force Exchange Services AAFES. This Strategic Research Project SRP explores this issue through analysis of its governing statutes and regulations, its strategic mission, and the benefits it provides to its clientele. It also considers whether competitive commercial retailers could better serve the military community. The paper demonstrates that AAFES is a competitive retailer in todays global marketplace and maintains its strategic relevancy within DoD.