Defense Finance and Accounting Service Has Made Progress in Providing Staffing Levels to Support the Mission in Southwest Asia

Defense Finance and Accounting Service Has Made Progress in Providing Staffing Levels to Support the Mission in Southwest Asia

Active / Technical Report | Accession Number: ADA545905 |

Abstract:

Our objective was to assess how well DFAS met staffing level needed to support the U.S. Army Central Command ARCENT mission in Southwest Asia SWA. The DFAS Expeditionary Support Organization ESO did not have adequate controls in place to provide the requested number of qualified DFAS personnel to support the mission in SWA. Specifically, from July 2009 through May 2010, DFAS ESO partially filled the staffing needs in SWA by providing, on average, 78 percent of the requested individuals. However, during our audit, DFAS ESO had increased the number of DFAS personnel assigned to the mission in SWA. As of October 2010, DFAS ESO filled 51 of the 56 positions, or 91 percent. DFAS ESO personnel stated that the reason they were unable to fill all ARCENT-requested positions was because they lacked enough qualified volunteers. DFAS ESO officials recognized this challenge and took action. Specifically, DFAS ESO officials approved financial incentives to increase the number of qualified volunteers to support the mission in SWA. In addition, the officials implemented a training program designed to improve the skill set of deploying DFAS personnel. Also, DFAS ESO officials had modified the application and selection process for filling ARCENT requests. Army officials stated that they were generally satisfied with the level of service provided by deployed DFAS personnel. What We Recommend DFAS ESO officials took several new steps designed to increase the quantity and quality of DFAS SWA volunteers. DFAS was in the process of implementing those changes during our audit.

Author(s):

No Author(s) Identified

Author Organization(s):

INSPECTOR GENERAL DEPT OF DEFENSE ARLINGTON VA

Pagination:

0017

Security Markings

DOCUMENT & CONTEXTUAL SUMMARY

Distribution:

Approved For Public Release

Distribution Statement:

Approved For Public Release; Distribution Is Unlimited.

RECORD

Collection: TR

Identifying Numbers

Report Number(s):

IG/DOD-D-2011-058

Monitor Series:

IG/DOD

Subject Terms

Joint Capability Areas:

JCA_5_Command and Control; JCA_5.3_Planning; JCA_5.6.3_Assess Achievement of Objectives; JCA_5.6_Monitor; JCA_6.4.1_Secure Information Exchange; JCA_1_Force Support; JCA_6.4_Information Assurance; JCA_6_Net Centric; JCA_5.3.3_Develop Strategy; JCA_5.3.4_Develop Courses of Action; JCA_5.3.5_Analyze Courses of Action; JCA_1.2_Force Preparation; JCA_1.2.1_Training; JCA_1.3_Human Capital Management; JCA_1.3.2_Personnel Management; JCA_3.2_Engagement; JCA_3_Force Application; JCA_4.1_Deployment and Distribution; JCA_3.2.2_Non-Kinetic Means; JCA_1.2.5_Lessons Learned; JCA_8_Building Partnerships

Modernization Areas:

Cyber

Communities of Interest:

Human Systems

Descriptor(s):

*JOBS, *MILITARY ORGANIZATIONS, *SOUTHWEST ASIA, *MANPOWER, ACCOUNTING, SKILLS, TRAINING, VOLUNTEERS, FINANCE, COMMAND AND CONTROL SYSTEMS, DEPLOYMENT, ARMY OPERATIONS, SELECTION, DEFENSE SYSTEMS, ORGANIZATIONS, AUDITING, PERSONNEL

Field(s)/Group(s):

Personnel Management and Labor Relations, Military Forces and Organizations

Keyword(s):

DFAS(DEFENSE FINANCE AND ACCOUNTING SERVICE), STAFFING, ARCENT(ARMY CENTRAL COMMAND)

Report Date:

2011 Apr 07

Creation Date:

2011 Aug 10