The Human Performance Evaluation Process: A Resource for Reviewing the Identification and Resolution of Human Performance Problems

reportActive / Technical Report | Accession Number: ADA529666 | Open PDF

Abstract:

The Human Performance Evaluation Process HPEP is a resource for U.S. Nuclear Regulatory Commission inspectors to use when reviewing licensee problem identification and resolution programs with regard to human performance. Part I provides a step-by-step process for reviewing licensee effectiveness in identifying, analyzing and resolving human performance problems. Part I also addresses the challenges in identifying and investigating human performance problems, describes three root cause analysis techniques, and discusses characteristics of effective corrective action plans. Part II is comprised of the HPEP Cause Tree and Modules. The Cause Tree is a screening tool for identifying the range of possible causes for a human performance problem. The Modules describe frequently identified causes for human performance problems and provide examples. Part II is intended to support the evaluation of licensee root cause analyses for human performance problems identified in Part I.

Author(s):
Barnes, V. ; Haagensen, B. ; O'hara, J.
Author Organization(s):
PERFORMANCE SAFETY AND HEALTH ASSOCIATES INC BOALSBURG PA
Supplementary Note:
Prepared in cooperation with Brookhaven National Laboratory, Upton, NY.
Pagination:
0177

Security Markings

DOCUMENT & CONTEXTUAL SUMMARY

Distribution:
Approved For Public Release
Distribution Statement:
Approved For Public Release; Distribution Is Unlimited.

RECORD

Collection: TR
Identifying Numbers
Contract/Grant Number(s):
NUREG/CR-6751
Monitor Series:
NRC/ONRR
 Subject Terms
Joint Capability Areas:
JCA_5_Command and Control; JCA_5.3_Planning; JCA_5.5_Direct; JCA_2_Battlespace Awareness; JCA_2.1_Planning and Direction; JCA_5.5.1_Communicate Intent and Guidance; JCA_2.1.3_Task and Monitor Resources; JCA_5.5.2_Task; JCA_5.6_Monitor; JCA_5.3.1_Analyze Problem; JCA_5.3.2_Apply Situational Understanding; JCA_4.2_Supply; JCA_4.2.1_Manage Supplies and Equipment; JCA_4.6_Engineering; JCA_8_Building Partnerships; JCA_8.2_Shape; JCA_1_Force Support; JCA_4.6.1_General Engineering; JCA_5.3.3_Develop Strategy; JCA_1.2_Force Preparation; JCA_5.3.4_Develop Courses of Action
Modernization Areas:
Fully Networked C3
Communities of Interest:
Human Systems
Descriptor(s):
*RESOLUTION, *IDENTIFICATION, *PERFORMANCE(HUMAN), *PROBLEM SOLVING, PLANNING, TEST AND EVALUATION
Field(s)/Group(s):
Psychology, Operations Research
Keyword(s):
HPEP(HUMAN PERFORMANCE EVALUATION PROCESS)
Report Date:
2002 Mar 01
Creation Date:
2010 Oct 13