Analysis of Contract Management Processes at Fleet and Industrial Supply Centers (FISC) Worldwide
Abstract:
The purpose of this project is to assess the contracting process capabilities at Commander, Fleet, and Industrial Supply Centers COMFISCS, which includes all seven Fleet and Industrial Supply Center FISC locations. These locations are Jacksonville, Florida Norfolk, Virginia Pearl Harbor, Hawaii Puget Sound, Washington San Diego, California Sigonella, Italy and Yokosuka, Japan. This analysis was conducted using the Contract Management Maturity Model CMMM. The primary purpose of the study is to analyze FISCs contracting processes to identify key process-area strengths and weaknesses and to provide a road map for possible improvement, if needed. The study also focuses on the specific metrics currently used by COMFISCS to measure the performance of its contracting management processes. The results will provide COMFISCS and the individual FISC Commanders a snapshot of the maturity level of their contracting processes, both individually and as a whole. This will allow COMFISCS to identify the unique challenges that each individual FISC is facing and provide an assessment tool on how to effectively engage and overcome these challenges and potentially improve the organizations contracting processes.