A Fault Management System (FMS) Architecture for the Naval Computer and Telecommunications Area Master Stations (NCTAMS).

The Joint Fleet Telecommunications Operations Center JFTOC acts, on behalf of the Naval Computer and Telecommunications Command, as the fleets one-stop shop for information services. Effective fault management is vital to ensuring reliable network service. Currently, however, the JFTOC employs a Fault Management System FMS that consists primarily of manual processes and non-networked resources. Users require a system that provides a centralized and accessible source of near-real time fault management information. This thesis uses the methodology of the Department of Defense DoD Technical Architecture Framework for Information Management TAFIM. TAFIM outlines a structured approach for migrating legacy systems to a open systems, standards-based target architecture. Through application of the TAFIM process, a target FMS architecture, termed HelpDesk On-Line Information System HOLIS, is developed. HOLIS includes the existing NCTAMS classified local area network and SIPRNet infrastructure network operating system, office automation, e-mail and database software from the interim Navy Automated information System Standards list and commercial off-the-shelf help desk software. Four migration paths are outlined, and one is selected as the best option for moving from the baseline system to the target FMS.