Dupe Checklist System: Instructor's Guide for Security Supervisor Initial Training.

The Resolution Procedures Training Program is an integral element of the Dupe Checklist System. The training program currently includes the following documents a Resolution Procedures Manual RPM b Instructors Guide for Security Supervisor Initial Training c Instructors Guide for Security Supervisor Recurrent Training Guide d Train The Trainer TTT Self-Study Resource Material and e Video presentation Passenger Interview. The documents except the TTT Self-Study Resource Material have been designed for classroom training of air carrier Security Supervisors and Passenger Service Agents PSA. The documents may also be used for training of other air carrier employees, such as skycaps and special services personnel, who provide direct ground services to passengers. Additionally, in accordance with the air carriers FAA-approved Security Supervisor training program, selected portions of the training material may be provided to trainees Security Supervisor class participants for home study. The purpose of the Initial Training Program is to introduce the Security Supervisor to the Dupe Checklist System and its associated resolution procedures. The initial training is designed to provide the Security Supervisor with the background, knowledge and resource material required to perform interviews with passengers who provide Failed Checklist Answers FCA and who have not cleared through the initial questioning performed by the Passenger Service Agent PSA. Portions of this training program will be used for the training of PSAs and, at air carrier discretion, of other personnel.