A Study of Non-Urgent Utilization of the Emergency Room and its Relationship to Access to Care at Kimbrough Army Community Hospital, Fort George G. Meade, Maryland.

reportActive / Technical Report | Accession Number: ADA292936 | Open PDF

Abstract:

This study determined the prevalence of non-urgent utilization of the ER at Kimbrough Army Community Hospital KACH and identified why non-urgent patients choose to utilize the ER. On the basis of the findings a primary care system was recommended to decrease non-urgent utilization of the ER at KACH and improve access to care. Components of the system include use of a fast track triage system use of a telephone triage system extending clinic outpatient hours of operation to evening and Saturday and providing education in the form of self-care medical manuals.

Author(s):
Ziegler, Derick B.
Author Organization(s):
ACADEMY OF HEALTH SCIENCES (ARMY) FORT SAM HOUSTON TX HEALTH CARE ADMINISTRATI ON
Descriptive Note:
Final rept. Jul 93-Jul 94,
Supplementary Note:
Master's thesis.
Pagination:
0122

Security Markings

DOCUMENT & CONTEXTUAL SUMMARY

Distribution:
Approved For Public Release

RECORD

Collection: TR
Identifying Numbers
Report Number(s):
HCA-20A-94
Monitor Series:
HCA
 Subject Terms
Joint Capability Areas:
JCA_1.4_Force Support; JCA_1.4.1_Force Health Protection; JCA_6.4.1_Secure Information Exchange; JCA_4.6.1_General Engineering; JCA_4.6_Engineering; JCA_4.7.2_Installation Services; JCA_4.7_Base and Installations Support; JCA_1.4.2_Health Service Delivery; JCA_6_Net Centric; JCA_5_Command and Control; JCA_6.4_Information Assurance; JCA_1_Force Support; JCA_5.3_Planning; JCA_1.2_Force Preparation; JCA_1.2.3_Educating; JCA_5.3.3_Develop Strategy; JCA_1.2.5_Lessons Learned; JCA_5.2_Understand; JCA_1.2.1_Training; JCA_1.3_Human Capital Management; JCA_1.3.1_Personnel and Family Support
Communities of Interest:
No COI(s) Identified
Descriptor(s):
*EMERGENCIES, *OUTPATIENT CLINICS, *EMERGENCY RATIONS, ARMY FACILITIES, ACCESS, PATIENTS, SPACE(ROOM), MEDICAL SERVICES, HOSPITALS, HEALTH CARE FACILITIES, MEDICAL SUPPLIES
Field(s)/Group(s):
Food, Food Service and Nutrition, Medicine and Medical Research
Report Date:
1994 May 01