Training Strategies for Users of Automated Compliance Management Systems

Army training for automated system user groups has typically consisted of off-site training with its associated travel, lodging, and other per diem costs. Classroom instruction off-site deprives an installation of the services of personnel while they are receiving the training. That is a serious problem for Army Reserve and National Guard personnel, given their limited availability for training away from the installation to which they are assigned. Such instruction is also expensive. Using the training required for the Army Compliance Tracking System as a model, we have developed a training strategy matrix that allows us to select a training model that meets the individual users specific training needs. That matrix can be adapted to other automated compliance systems. We have also identified cost factors associated with each of the training techniques, such as off-site training, correspondence course, and technology-based training. Automation, MIS, Training, ADP, User, Environment.