Corporate Information Management and HQDA

Headquarters Department of Army HQDA must re-engineer its business processes and then apply information engineering techniques and methodologies to develop an efficient and effective information resource management IRM structure. The current DOD Corporate Information Management CIM initiative provides an excellent blueprint for accomplishing this. CIM is an excellent total management approach to IRM and business process improvement. It recognizes that information and information systems IS are assets and provides a set of tools to integrate IS into the total business environment. This will help achieve the best return on the Armys IS investment in terms of productivity and customer satisfaction. There are 4 CIM management tools enablers that should be used Reengineering the business process and IS, Information Engineering IE, Functional Economic Analysis FEA, and Total Quality Management TQM. This study examines the current HQDA business environment an environment characterized by IS Stovepipes and industrial era organizational and business concepts. It attempts to identify the problems caused by the current environment and clarify how CIM can help to eliminate them.