Optimize the Patient Appointment System: At Dewitt Army Community Hospital.

reportActive / Technical Report | Accession Number: ADA261753 | Open PDF

Abstract:

Central appointment systems can be an effective and efficient mechanism for ensuring that the health care provider, the patient, and the medical records arrive at the right time for a patient - provider encounter. These systems are flexible enough to allow providers to control their own schedules, expedite patients appointments, and improve the administrations planning effort by providing summary reports on staff activity and other information that can be used to ensure appropriate allocation of resources Herpok, 1980. DeWitt Army Community Hospital DACH has an automated appointment system that was fielded in 1989. The purpose of this study is to determine how the patient appointment system at DACH currently functions, compare this with how the system was designed to function, and determine the optimal functioning level for the appointment system. U.S. Army Health Services Command HSC Pamphlet 40-7-1, Medical Services Patient Appointment System, was used as a baseline for the latter parameter. Appointment systems, Access.

Author(s):
Allgood, Sallye J.
Author Organization(s):
ACADEMY OF HEALTH SCIENCES (ARMY) FORT SAM HOUSTON TX HEALTH CARE ADMINISTRATION
Descriptive Note:
Final rept. Jul 91-Jul 92,
Pagination:
0117

Security Markings

DOCUMENT & CONTEXTUAL SUMMARY

Distribution:
Approved For Public Release
Distribution Statement:
Approved For Public Release; Distribution Is Unlimited.

RECORD

Collection: TR
Identifying Numbers
Report Number(s):
HCA9-92
Monitor Series:
HCA
 Subject Terms
Joint Capability Areas:
JCA_5_Command and Control; JCA_4.7.2_Installation Services; JCA_4.7_Base and Installations Support; JCA_5.5_Direct; JCA_5.5.1_Communicate Intent and Guidance; JCA_5.2_Understand; JCA_1.3.2_Personnel Management; JCA_5.3_Planning; JCA_1.3.1_Personnel and Family Support; JCA_1.2.1_Training; JCA_1.2.3_Educating; JCA_1.1_Force Management; JCA_1_Force Support; JCA_4.3_Maintain
Modernization Areas:
Fully Networked C3
Communities of Interest:
No COI(s) Identified
Descriptor(s):
*MANAGEMENT INFORMATION SYSTEMS, *SCHEDULING, *HEALTH CARE FACILITIES, *FUNCTIONAL ANALYSIS, FUNCTIONS, ARMY FACILITIES, PATIENTS, MEDICAL SERVICES, HOSPITALS, RECORDS, ALLOCATIONS, PLANNING, THESES, AUTOMATION
Field(s)/Group(s):
Medicine and Medical Research, Medical Facilities, Equipment and Supplies
Keyword(s):
MEDICAL RECORDS, CENTRAL APPOINTMENT SYSTEMS
Report Date:
1992 May 15