An Analysis of the Air Force Enlisted Performance Feedback System

This research evaluated the effectiveness of the enlisted evaluation performance feedback system. The Air Force created the feedback system because many airmen, especially those in lower ranks, did not know or did not understand their duties. Therefore, for the purpose of this study, effectiveness was defined as the degree to which the Air Force model mimicked the ideal feedback model as formulated by the researchers analysis of the literature. The researchers found evidence that the new Air Force feedback system is an improvement over the old design. Under the old system, the only regulated means of providing feedback was a formal report which was issued, on the average, once a year. Since it was a formal rating, it was subject to several problems, not the least of which was a tendency towards inflationary ratings. These problems made the system somewhat ineffective with respect to making it a useful tool for providing feedback to airmen and NCOs. The new procedure, with its regulated informal structure, is much more efficient at providing accurate and timely feedback.... Air Force, Air Force personnel, Feedback, Enlisted personnel, Performance tests, Personnel, Management information systems.