An Expert System Job Aid for Users of the Automated Scheduling Module

This research developed an Expert System for novice aircraft maintenance schedulers AFSC 392XX with little experience using the Automated Scheduling Module ASM. First, an in-depth literature review was completed. Next, personal interviews were conducted with an ASM expert and other 392XX personnel. Prototypes using VP-Expert and KnowledgePro shells were created. The knowledgePro shell was selected to create the ASM Job Aid, combining the knowledge of the expert and AFM 66-279. The program was verified, validated, and favorably reviewed by 392XX personnel. Recommendations include The Air Force Logistics Management Center AFLMC examine the ASM Job AId and develop a Performance Support system for 392XX personnel. Students attending course MM- 325-168 should receive a copy of the job prior to course start date. Units implementing ASM should receive copies of the ASM Job Aid in order to add expertise to the program. Finally, TAC should review lessons learned from other units using ASM. ASM enables schedulers to better forecast when major maintenance expenses occur. As Defense Management Report Decision DMRD 904 becomes a reality in 1992, units with ASM trained schedulers will be better prepared to help manage AF Stock Funds and foster significant savings at base level.