An Education and Training Strategy for Total Quality Management in the Department of Defense

reportActive / Technical Report | Accession Number: ADA211942 | Open PDF

Abstract:

The purpose of this strategy is to provide broad guidelines for planning and coordinating a Total Quality Management TQM education and training for the Department of Defense DoD work force. The strategy is organized around short-, mid-, and long-range goals. It also describes resources available to DoD training developers and managers who will subsequently be responsible for TQM education and training of their own work forces. Included in this strategy is a description of the educational requirements for a TQM awareness program directed at senior-level and mid-level managers. A methodology for training development is also proposed.

Author(s):
Greebler, Carol S. ; Suarez, J. G.
Author Organization(s):
NAVY PERSONNEL RESEARCH AND DEVELOPMENT CENTER SAN DIEGO CA
Descriptive Note:
Final rept. Mar-Jun 1989
Supplementary Note:
DOI: 10.21236/ADA211942
Pagination:
0056

Security Markings

DOCUMENT & CONTEXTUAL SUMMARY

Distribution:
Approved For Public Release
Distribution Statement:
Approved For Public Release; Distribution Is Unlimited.

RECORD

Collection: TR
Identifying Numbers
Report Number(s):
NPRDC-TN-89-28
Monitor Series:
NPRDC
 Subject Terms
Joint Capability Areas:
JCA_5_Command and Control; JCA_1_Force Support; JCA_1.2_Force Preparation; JCA_5.3_Planning; JCA_1.2.3_Educating; JCA_1.2.1_Training; JCA_4.2_Supply; JCA_4.2.1_Manage Supplies and Equipment; JCA_5.3.3_Develop Strategy; JCA_4.5_Operational Contract Support; JCA_4.5.1_Contract Support Integration; JCA_5.3.4_Develop Courses of Action; JCA_5.3.5_Analyze Courses of Action; JCA_4.6_Engineering; JCA_4.6.1_General Engineering; JCA_5.2_Understand; JCA_6_Net Centric; JCA_5.5_Direct; JCA_5.5.1_Communicate Intent and Guidance; JCA_6.4.1_Secure Information Exchange; JCA_5.2.3_Share Knowledge and Situational Awareness
Communities of Interest:
No COI(s) Identified
Descriptor(s):
*QUALITY, *TRAINING MANAGEMENT, *EDUCATION, INSTRUCTIONS, TRAINING, AWARENESS, MANAGEMENT PERSONNEL, WORK, STRATEGY, DEPARTMENT OF DEFENSE, REQUIREMENTS
Field(s)/Group(s):
Administration and Management, Personnel Management and Labor Relations
Keyword(s):
TQM(TOTAL QUALITY MANAGEMENT)
Report Date:
1989 Jul 01