Voice/Data Integration in the PBX (Private Branch Exchange).
Abstract:
Traditionally, the Private Branch Exchange PBX has had the role of switching voice communications. This single function role has changed dramatically in the last few years. Rapid technological advancements in conjunction with a changing office environment are forcing PBXS to incorporate data communications along with various office automation capabilities. To do so efficiently, PBXS must be able handle voice traffic and data traffic equally well. This requirement to provide transparent communications of both types to the user is a major driving force behind the present furor about the integration of voice and data through one switching device, the integrated PBX. The purpose of this study is to explore the integration of voice and data in PBXs from several viewpoints including historical, technical, and philosophical.