Communication, Managerial Style and Success

reportActive / Technical Report | Accession Number: ADA082083 | Open PDF

Abstract:

Seventy-one subordinates described the managerial styles of their 28 superiors using a 72-item behavioral rating. They also described their communication styles and credibility using the Communication Audit. Only the negotiative style was independent of communication patterns. Correlations ranged from .64 for delegation and careful transmission, and .65 for consultation and two-way communication, to -.09 between negotiation and attentive listening. The directive leader was seen as dynamic, frank consultation, participation and delegation all were highly positively related to most of the measures of communication style and credibility. Self-ratings generated no such relationships. Rather, the negotiative leader saw himself highly negative on most communication variables. Other self-rated leadership styles were independent of self-rated communication patterns. Communication audits completed by subordinates were negatively correlated in general with overachievement of salary by 69 military air officers but positively related for 29 social welfare professionals. Among 159 managers, communication audits completed by peers were negatively related to overachieved salaries. Author

Author(s):
Bass, Bernard M. ; Klauss, Rudi ; Mcgowan, Robert
Author Organization(s):
MAXWELL SCHOOL OF CITIZENSHIP AND PUBLIC AFFAIRS SYRACUSE NY
Descriptive Note:
Technical rept.
Supplementary Note:
Prepared in cooperation with State Univ. of New York at Binghamton. DOI: 10.21236/ADA082083
Pagination:
0023

Security Markings

DOCUMENT & CONTEXTUAL SUMMARY

Distribution:
Approved For Public Release

RECORD

Collection: TR
Identifying Numbers
Report Number(s):
TR-6
Contract/Grant Number(s):
N00014-76-C-0912
Monitor Series:
ONR
 Subject Terms
Joint Capability Areas:
JCA_8_Building Partnerships; JCA_8.1_Communicate; JCA_6_Net Centric; JCA_6.1_Information Transport; JCA_8.1.3_Influence Adversary and Competitor Audiences; JCA_8.1.1_Inform Domestic and Foreign Audiences; JCA_1_Force Support; JCA_5_Command and Control; JCA_5.4_Decide; JCA_6.4.1_Secure Information Exchange; JCA_1.2_Force Preparation; JCA_1.3_Human Capital Management; JCA_1.2.3_Educating; JCA_1.3.1_Personnel and Family Support; JCA_6.4_Information Assurance; JCA_3.2_Engagement; JCA_3_Force Application; JCA_5.3_Planning; JCA_8.1.2_Persuade Partner Audiences
Communities of Interest:
Human Systems
Descriptor(s):
*MANAGEMENT, LEADERSHIP, SOCIAL COMMUNICATION, VARIABLES, PATTERNS, RATINGS, BEHAVIOR
Field(s)/Group(s):
Administration and Management, Sociology and Law, Psychology
Report Date:
1979 Sep 01