The Process of Question Answering.
Abstract:
Problems in computational question answering assume a new perspective when question answering is viewed as a problem in natural language processing. A theory of question answering has been proposed which relies on ideas in conceptual information processing and theories of human memory organization. This theory of question answering has been implemented in a computer program, QUALM, currently being used by two story understanding systems to complete a natural language processing system which reads stories and answers questions about what was read. The processes in QUALM are divided into 4 phases 1 Conceptual categorization which guides subsequent processing by dictating which specific inference mechanisms and memory retrieval strategies should be invoked in the course of answering a question 2 Inferential analysis which is responsible for understanding what the questioner really meant when a question should not be taken literally 3 Content specification which determines how much of an answer should be returned in terms of detail and elaborations, and 4 Retrieval heuristics which do the actual digging to extract an answer from memory.