Problem Solving for Managers.

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Abstract:

The purpose of this paper is to describe a technique for problem solving by managers. Although problem solving is widely discussed in management literature, it is normally approached as a general theory that does little to help the working manager solve the problems that confront him daily. The technique described in this paper provides a step-by-step means to assist the manager identify the real, underlying problem, not just the symptom. It then provides a guide for the manager to use to solve the problem after he has accurately identified it. Also included in the paper are examples of role play exercises that are effective training vehicles for teaching this technique of problem solving. Author

Author(s):
Filson, James W.
Author Organization(s):
DEFENSE SYSTEMS MANAGEMENT SCHOOL FORT BELVOIR VA
Descriptive Note:
Study project rept.,
Pagination:
0028

Security Markings

DOCUMENT & CONTEXTUAL SUMMARY

Distribution:
Approved For Public Release

RECORD

Collection: TR
Identifying Numbers
Project Number(s):
DSMS-PMC-76-1
 Subject Terms
Joint Capability Areas:
JCA_1.2_Force Preparation; JCA_1_Force Support
Communities of Interest:
No COI(s) Identified
Descriptor(s):
*MANAGEMENT PLANNING AND CONTROL, *DECISION MAKING, *PROBLEM SOLVING, *DECISION THEORY, *SYSTEMS MANAGEMENT, SKILLS, SEQUENCES, COSTS, ROLES(BEHAVIOR)
Field(s)/Group(s):
Administration and Management, Numerical Mathematics
Keyword(s):
CONCEPTS
Report Date:
1976 May 01