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Accession Number:

AD1208319

Title:

A Study to Determine How a Hospital May Evaluate its Employee Public Relations Program

Author(s):

Author Organization(s):

Report Date:

1971-08-01

Abstract:

The problem was to determine how the hospital employee public relations program may be evaluated at Research Hospital and Medical Center, Kansas City, Missouri. Research methodology utilized consisted of a review of the pertinent administrative data available at the hospital, personal interviews, review of the literature, and personal observation. It was recommended that: (1) the hospital evaluate its specific PR devices and activities against a standard of established objectives; (2) utilize all employee communication systems found within the organization that permit attitude feedback; (3) select and utilize indicators that may reflect employee attitudes; (4) establish an employee PR advisory committee; and (5) obtain the assistance of external professional attitude/opinion research consultants for refinement of in-house opinion questionnaires and periodic employee attitude surveys.

Pages:

115

File Size:

50.82MB

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Identifiers:

SubjectCategory:

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Distribution Statement:

Approved For Public Release

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