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Defense Transportation: Preliminary Personal Property Pilot Results Are Inconclusive
This report responds to your request for information on the Department of Defenses report to Congress entitled DOD Demonstration Program to Improve the Quality of Personal Property Shipments of Members of the Armed Forces, dated August 31, 1999. This is the Departments second report on the progress of the demonstration (pilot) program. The pilot is intended to correct many of the problems in shipping personal property that exist with the current program, including poor service from movers, excessive loss and damage to servicemembers property, and high claims costs to the government.
Approved For Public Release