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Defense Management: Opportunities Exist to Improve DOD's Reform Efforts
The Department of Defense's business operations are important functions that keep the department running, such as human resources and contracting. DOD's approach to transforming these business operations has been on our High Risk List since 2005. Inconsistent performance data, cost baselines, and inadequate documentation have made it hard to determine whether reform efforts are working. Over the years, DOD has taken steps to improve the data, but it needs to do more. DOD needs to clarify who does what, and give those offices the authority and resources they need to do the job. This testimony discusses reports on this topic from 2017-2020.
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