DEFENSE COMMUNICATIONS ENGINEERING CENTER RESTON VA
This report provides an overview of the ATEC costbenefit analyses conducted by the government and industry and some of the automation work accomplished by commercial telephone companies. It consolidates the results of many of the plans and studies pertaining to the ATEC costbenefit analyses and provides an insight into the scope and depth of what has been accomplished. As a basis for comparison, information on some of the automation work accomplished by GTE and the Bell System including the indications and evidence of the cost benefits they experienced is provided in the report. Recommendations are made for the conduct of future costbenefit analyses for the ATEC program.