ACADEMY OF HEALTH SCIENCES (ARMY) FORT SAM HOUSTON TEX HEALTH CARE STUDIES DIV
The purposes of this study were threefold 1 to determine the actual utilization of dental laboratory technicians at the local dental activities 2 to determine which type of laboratory, local or regional, is more productive in terms of average output per technician, and 3 to study the desirability of submitting a procedure-specific quarterly report to higher headquarters which would improve management of the local dental laboratories as a system. Four installation dental activities were studied, including the dental laboratories at one Medical Center MEDCEN and three Medical Department Activities MEDDAC. The data collection mechanism employed in the RDA reporting system was used and proved to be a feasible method of reporting laboratory procedures and technician utilization data at the MEDCENMEDDAC level. It was concluded that a Average production per technician at the installation level compared favorably to the RDAs but, there was a large variance among the four laboratories studied both in average production per technician and total production, even among laboratories of the same size b A procedure-specific report, such as now submitted by the RDAs, would provide HSC with an improved resource management tool with very slight additional effort at the local level.