Accession Number:

AD1046820

Title:

Leveraging Gamification Techniques and Strategies as a Means of Improving Maritime Border Security Data Collection

Personal Author(s):

Corporate Author:

Naval Postgraduate School Monterey United States

Report Date:

2017-09-01

Abstract:

Gamification has served as an emerging trend toward engagement and data collection. This thesis seeks to apply the methods and procedures of gamification systems toward the data gathering processes utilized by U.S. Customs and Border Protection CBP as part of its maritime border security strategy. It focuses on what makes gamification work, as well as how it can be applied in the e-government sphere toward improving the interaction between the trade and shipping communities with CBP. A review of existing CBP data collection systems and requirements, as well as a study of the organizational strategies, psychologies, and application techniques, point to the feasibility of gamification features toward solutions to concerns regarding motivation, accuracy, and efficiency of persons providing cargo and supply-chain data to CBP. It recommends the implementation of these features into existing CBP maritime data collection programs used by trade entities.

Descriptive Note:

Technical Report

Pages:

0087

Communities Of Interest:

Modernization Areas:

Distribution Statement:

Approved For Public Release;

File Size:

1.04MB