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Improve Organizational Effectiveness, Culture, and Climate Through Servant Leadership

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US Army Command and General Staff College Fort Leavenworth United States

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The United States Army is increasing its reliance on a more capable and empowered Soldier in the face of an ambiguous enemy. The Soldier is the most indispensable weapon in the US Army. Servant leaders put their followers first and empower them by being attentive to their concerns and to their personal and professional growth. Leaders must go beyond attaining immediate results through mission accomplishment and improve the organization by focusing on the future leaders of the Army. This thesis seeks to understand the impact of servant leadership on organizational effectiveness, culture, and climate through the study of three leadership cases. US Army senior leaders, mission command doctrine, and leadership doctrine establishes the foundation to build servant leadership behaviors into practical application within organization level units. Army culture provides the existing conditions required for the model of servant leadership to be successful. The proper use of servant leader behavior empowers Soldiers and improves the long-term success of the organization.

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Technical Report,08 Aug 2016,09 Jun 2017



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Approved For Public Release;

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