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Accession Number:
AD0701183
Title:
A PRELIMINARY STUDY OF VARIABLES AFFECTING CALL PROCESSING EFFICIENCY IN A TACTICAL ENVIRONMENT
Corporate Author:
HUMAN ENGINEERING LAB ABERDEEN PROVING GROUND MD
Report Date:
1969-12-01
Abstract:
An initial survey was conducted to identify variables affecting call- processing efficiency in a tactical communications environment from tape recordings of live switchboard traffic obtained at operational sites in South Vietnam. The collected data were analyzed to furnish specific information regarding traffic composition, average call-processing times, and operator efficiency.
Descriptive Note:
Technical memo.,
Supplementary Note:
DOI: 10.21236/AD0701183
Pages:
0028
Distribution Statement:
Approved for public release; distribution is unlimited.
File Size:
1.61MB
