Staffing and Shift Hours: Performance Considerations,
BIOTECHNOLOGY INC FALLS CHURCH VA
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An important consideration in site surveillance is whether trade-offs in staffing configurations could be used to compensate for less than desired numbers of personnel at nuclear sites. This is a report of a literature search to determine the state of knowledge about the effects on performance with staff manning and shift duration as variables. While this literature search was done for nuclear power plant control room operators, the findings may have broader applicability to guard force staffing and shift policies. The alternatives examined were working longer shifts, reducing the number of qualified personnel required on any shift, and using individuals with less training and experience. The results were inconclusive, but the least desirable alternative is using less qualified personnel. LOng shift hours probably result in some performance decrement, as compared to 8-hour shifts, but the extent of the decrement is uncertain. A reduction in manning is the favored alternative, but this holds only for normal operations.