The Application of Management Techniques to Defence and Other Information Services - the British Approach,
DEFENCE RESEARCH INFORMATION CENTRE ORPINGTON (ENGLAND)
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In this paper, the author tries to take a logical approach, from planning a new system, through measurement and evaluation, to the application of different techniques for improvement of a system, finishing with the more esoteric ones. This paper attempts to give a flavour of work in the last 10 years in the UK. Most of the theoretical studies were carried out by academics or Aslib staff and the practical applications described have mostly been in the public library field. The author found very little from govermental or industrial sources.