Organizational and Non-Organizational Influences on Attitudes Towards Work,
ILLINOIS UNIV AT URBANA
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Research and theory on attitudes towards work has long been based on the view that the rewards obtained by working are a major determinant of attitudes. Exchange theorists have gone so far as to point to relative or absolute level of reward as the central cause of worker satisfaction or dissatisfaction with work. We will describe here a study of attitudes in the Canadian Forces that suggests that this emphasis on the level of outcome is misplaced. In particular, we will present data that shows that an individuals satisfaction wit the organizational procedures used to allocate outcomes is at least as important as his satisfaction with the outcomes themselves in affecting overall job satisfaction.