Accession Number:

ADP000813

Title:

Quality Circles in the Department of Defense: Some Preliminary Findings,

Descriptive Note:

Corporate Author:

AIR FORCE INST OF TECH WRIGHT-PATTERSON AFB OH

Report Date:

1983-03-25

Pagination or Media Count:

6.0

Abstract:

Quality Circles management has been greeted with tremendous enthusiasm by American managers attempting to emulate the recent economic success of the Japanese industrial complex. The Department of Defense is becoming actively involved in Quality Circles. Scant rigorous research exists on the effectiveness of Quality Circles as a management tool. A nonequivalent control group design compared 14 Quality Circles groups to 37 untrained work groups on a number of attitudinal measures. No consistent differences between groups were detected. Design flaws limiting the validity of the findings included sample-size problems, experimental mortality, weak treatment effects, and poor experimental control. The studys results should be treated as highly tentative and further research should attempt to overcome these design limitations. Author

Subject Categories:

Distribution Statement:

APPROVED FOR PUBLIC RELEASE