Soft Skill Analysis: Two Proposed Methods for Analysis,
ARMY TRAINING DEVELOPMENTS INST FORT MONROE VA
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From a large meeting held in the 1976 Soft Skill Symposium began the lengthy process that has led to the two analysis approaches recommended by this author. The first approach focuses on very complex tasks, and is called the Extended Task Analysis Procedures ETAP. This process was initially conceived by the original authors of ISD, and is intended as an extension of those procedures. The second approach was developed by the author as a result of several years of study and examination of the problem as well as a variety of other solutions. This approach, Complex Skills Analysis, looks at the total job requirements of an encumbent, and attempts to sort out and identify what soft skills exist, how they fit and interact with the more discrete activities and tasks and then to carefully examine these for their requirements and quality. This approach and the ETAP model plus a recent effort conducted under contract, together make up to a total package for the analysis and documentation of these highly complex behaviors previously rather ignored under ISD.