VA Benefits: Increasing Outreach and Measuring Outcomes Would Improve the Post-9/11 GI Bill On-the-Job Training and Apprenticeship Programs
GOVERNMENT ACCOUNTABILITY OFFICE WASHINGTON DC
Pagination or Media Count:
As the military draws down its forces, many veterans will enter the civilian workforce and may seek educational and training opportunities to further their transition into civilian jobs. Because pursuing a higher education degree may not be the best path for some veterans, the Post-911 GI Bill OJT and apprenticeship programs provide alternative opportunities. GAO was asked to review these programs. This report examines 1 how selected veterans and employers used the programs and how widely they have been used 2 to what extent VA and states have taken steps to inform veterans and employers about these programs 3 what challenges, if any, veterans and employers have faced in using them and 4 to what extent VA has assessed the performance of its programs. GAO analyzed VA program data as of March 2015 and DOL program data from 2013 and 2014, and assessed outreach materials. GAO also surveyed officials in all 44 states overseeing VAs programs conducted nongeneralizable surveys of randomly selected veterans and employers and interviewed veterans and employers in two states selected for variation in veteran population and type of state agency. GAO recommends that VA improve outreach, ease administrative challenges, and establish outcome measures for its OJT and apprenticeship programs. VA agreed with GAOs conclusions and concurred with all three recommendations.
- Personnel Management and Labor Relations