Defense Health Care Reform: Actions Needed to Help Ensure Defense Health Agency Maintains Implementation Progress
GOVERNMENT ACCOUNTABILITY OFFICE WASHINGTON DC
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In 2013, DOD created the DHA to provide administrative support for the services respective medical programs and combine common shared services to achieve cost savings. House Report 113-446 included a provision that GAO review DOD s progress in implementing the DHA. This report addresses the extent to which DOD has made progress in 1 assessing the personnel requirements of the DHA and its effect on MHS personnel levels 2 developing an approach to achieving cost savings through shared services and 3 fully developing performance measures to assess its shared services. GAO reviewed DOD s personnel requirements assessment process, business case analyses, and performance measures for the DHA s shared services. GAO compared this information with key management practices and DOD guidance. Additionally, GAO interviewed officials from the DHA and the military services. In addition to GAO s prior recommendations, GAO is making a number of recommendations related to the DHA s personnel requirements and approach to achieving cost savings. DOD concurred with all but one recommendation to develop a plan for reassessing its personnel requirements, partially concurring and citing existing guidance. GAO continues to believe that current guidance in this area is insufficient, and that DOD would benefit from a plan for reassessing its personnel needs as the DHA s missions and needs evolve.
- Economics and Cost Analysis
- Medicine and Medical Research
- Military Forces and Organizations