Accession Number:
ADA619414
Title:
High-Performing Primary Care Teams: Creating The Air Force Medical Home Advantage
Descriptive Note:
Research rept.
Corporate Author:
AIR WAR COLL MAXWELL AFB AL
Personal Author(s):
Report Date:
2015-02-17
Pagination or Media Count:
32.0
Abstract:
Healthcare institutions throughout the country are striving to become high-reliability organizations HRO. These HROs promise to deliver better health, improved patient experience, and better value. A critical contributor to healthcare HROs is high-performing primary care teams. The Air Force Medical Service must establish an environment that allows for high- performing primary care teams to flourish. The ability for a team to adopt high-performance elements varies substantially and a review of the available healthcare and teamwork research as well as the doctrine, reports and policies of current Air Force primary care, spotlights many barriers to organizational transformation into high-performing teams and HROs. This paper argues that the AFMS should continue its transformation by addressing three barrier themes 1 obstacles to team cohesion, 2 lack of consistent and effective communication, and 3 poor organizational support for teams which impedes full implementation and adoption by all members. A foundation of process trust through standardization, supported by a re-engineered training platform and enabled by an alignment of goals, incentives and outcomes, is key to creating the Air Force Medical Home-field advantage.
Descriptors:
- *GROUP DYNAMICS
- *HEALTH CARE MANAGEMENT
- *MEDICAL PERSONNEL
- *MILITARY MEDICINE
- *TEAMS(PERSONNEL)
- ACCOUNTABILITY
- AIR FORCE
- BARRIERS
- COLLABORATIVE TECHNIQUES
- COMMUNICATIONS PROTOCOLS
- COOPERATION
- COST EFFECTIVENESS
- DECISION MAKING
- DIAGNOSIS(MEDICINE)
- HEALTH CARE FACILITIES
- HIGH RELIABILITY
- INFORMATION EXCHANGE
- MEDICAL SERVICES
- PATIENTS
- POLICIES
- SOCIAL COMMUNICATION
- STANDARDIZATION
- TRAINING
Subject Categories:
- Sociology and Law
- Personnel Management and Labor Relations
- Medicine and Medical Research
- Military Forces and Organizations