Accession Number:

ADA605475

Title:

Key Findings for Interpersonal Skills

Descriptive Note:

Final rept. 1 Oct 2011-31 Mar 2013

Corporate Author:

SRI INTERNATIONAL SARNOFF CORP PRINCETON NJ

Personal Author(s):

Report Date:

2013-12-04

Pagination or Media Count:

69.0

Abstract:

This document describes key interpersonal skills, in the form of knowledge, skills, and attitudes KSAs, that are trainable and consequential to warfighters in being good strangers. These key skills include observing and adapting to variation in communicative norms allowing civilian involvement developing a common understanding of an encounter acknowledging civilians autonomy building rapport recovering from trouble and expressing empathy. Also included is a quantitative analysis of the effect of allowing civilian involvement on task completion and civilian cooperation.

Subject Categories:

  • Sociology and Law
  • Personnel Management and Labor Relations

Distribution Statement:

APPROVED FOR PUBLIC RELEASE