Assessing the Needs of Service Members and Their Families: A New Approach
RAND NATIONAL DEFENSE RESEARCH INST SANTA MONICA CA
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A new approach to surveying service members and their families places their needs rather than evaluation of existing programs at the center of the inquiry. In this approach, military personnel and family members identify high-priority problems they face these are linked to their high-priority needs, which are then linked to resources they have contacted and the effectiveness of those resources. A survey instrument embodying this approach was developed with input from service members, spouses, service providers military leadership, and program managers and was tested on two military bases. The new approach is adaptable to other instruments, for other populations, and in other contexts.
- Personnel Management and Labor Relations
- Military Forces and Organizations