Accession Number:

ADA537443

Title:

Intranet Model and Metrics

Descriptive Note:

Journal article

Corporate Author:

MILITARY ACADEMY WEST POINT NY

Personal Author(s):

Report Date:

2007-02-01

Pagination or Media Count:

13.0

Abstract:

Although many corporations store a great deal of information in their corporate intranets, few have a reliable means of measuring the effectiveness of their intranet portals to use this information to meet specific business needs. Turning information into knowledge capital that corporations can leverage quickly for competitive advantage requires a model and metrics that tractably support it. Most intranet portal measurements are based almost exclusively on usage statistics - with little or no thought given to design or user experience - and corporations apply them in a non-standardized manner, providing no meaningful insight into how well intranets help corporations achieve their strategic objectives.

Subject Categories:

  • Administration and Management
  • Information Science
  • Navigation and Guidance

Distribution Statement:

APPROVED FOR PUBLIC RELEASE