Accession Number:

ADA533946

Title:

Information Technology: Veterans Affairs Can Further Improve Its Development Process for Its New Education Benefits System

Descriptive Note:

Congressional rept.

Corporate Author:

GOVERNMENT ACCOUNTABILITY OFFICE WASHINGTON DC

Personal Author(s):

Report Date:

2010-12-01

Pagination or Media Count:

76.0

Abstract:

The Post-911 GI Bill was signed into law in June 2008 and provides educational assistance for veterans and members of the armed forces who served on or after September 11, 2001. The Department of Veterans Affairs VA is responsible for processing claims for these new education benefits. VA concluded that its legacy systems and manual processes were insufficient to support the new benefits and, therefore, began an initiative to modernize its benefits processing capabilities. The long-term solution was to provide a fully automated end-to- end information technology IT system to support the delivery of benefits by December 2010. VA chose an incremental development approach, called Agile software development, which is intended to deliver functionality in short increments before the system is fully deployed. GAO was asked to 1 determine the status of VAs development and implementation of its IT system to support the implementation of education benefits identified in the Post-911 GI Bill and 2 evaluate the departments effectiveness in managing its IT project for this initiative.

Subject Categories:

  • Humanities and History
  • Computer Systems

Distribution Statement:

APPROVED FOR PUBLIC RELEASE