The Influence of an Information Environment on Construction Organization's Culture: A Case Study
ARIZONA STATE UNIV TEMPE DEL E WEBB SCHOOL OF CONSTRUCTION
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Construction professionals have identified public contract law and bureaucratic procurementcontract offices as a source of problems in the construction industry. The culture within the United States Federal Government Acquisitions is based on the Federal Acquisition Regulations FARs and its interpretation, often placing organizationsagencies in the price-based environment and continuously resulting in poor performance. The United States Army Medical Command MEDCOM approximately 100M in construction renovation awards per year attempted to overcome this obstacle through a partnership with the Performance-Based Studies Research Group PBSRG at Arizona State University. The MEDCOM implemented the information environment portion of the Performance Information Procurement System PIPS into Indefinite Delivery Indefinite Quantity IDIQ contracts through the specifications. Without controlling the various contractprocurement processes, the developed information environment stimulated an atmosphere of accountability to all parties involved, while reducing the clients internal bureaucratic resistance. The concept has met with preliminary success, minimizing construction management issues by over 50, raising owner satisfaction by 9, resulting in 99 of projects ending with no contractor-generated change orders, and assisting MEDCOM leadership in measuring the performance of their infrastructure revitalization program.
- Administration and Management
- Structural Engineering and Building Technology