Tracking Performance to Improve Accountability. Transition Topic
DEFENSE BUSINESS BOARD WASHINGTON DC
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ISSUE The Secretary needs the means to track the progress of his most important objectives to help assure their accomplishment. IMPORTANCE The next Secretary will be faced with a myriad of management issues in very constrained financial environment creating tremendous pressure to make strategic trade-offs. He needs the means to direct individuals and units to those activities most critical to performance. Managing a huge organization with conflicting internal and external interests requires a performance-management process that cascades critical objectives down the organization, translates them into measurement metrics, and provides for periodic reports back for evaluation feedback.
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