Evaluating Process Quality from an Appraisal Perspective
CARNEGIE-MELLON UNIV PITTSBURGH PA SOFTWARE ENGINEERING INST
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A question currently being argued throughout the appraisal community concerns evaluation of process quality during Standard CMMIR Appraisal Method for Process Improvement SCAMPISM appraisals. Different, conflicting opinions on whether evaluation of process quality during a SCAMPI is appropriate run from an extremely vigorous no to an equally vigorous yes The main issue in both beliefs appears to be linked to word definitions-specifically, a lack of agreement among SCAMPI Lead Appraisers about what quality means in the SCAMPI context. This technical note examines these beliefs in light of the following questions 1. Do appraisal results, following the current methodology, address the quality of processes examined during the appraisal 2. Can appraisals, following the current methodology, judge the quality of the final product or deliverable 3. Can appraisals, following the current methodology, provide insight into the quality of the final product or deliverable during development Having addressed these questions in terms of quality, the technical note discusses approaches acquisition offices may use to gain the insight desired.
- Computer Programming and Software
- Manufacturing and Industrial Engineering and Control of Production Systems