The Health Care System for Veterans: An Interim Report
CONGRESSIONAL BUDGET OFFICE (U S CONGRESS) WASHINGTON DC
Pagination or Media Count:
In recent years, the number of patients served by the medical system of the Department of Veterans Affairs VA has increased substantially. At the same time, VAs ratings for the quality of care and customer satisfaction have apparently improved. Many people both within and outside the department have pointed to several factors as being key to achieving those results B Organizational restructuring designed to share decisionmaking authority between officials in the central office, regional managers, and key personnel at dispersed medical facilities B Performance measurement targeted toward improving the quality of care and B Extensive use of health information technology health IT. This interim report provides a brief overview of VAs medical system, summarizes some of the recent evidence on the quality of VAs medical care and describes the incentives for quality that VA has included in its performance management system. The report also examines ways in which the departments health IT may affect the quality of care. CBOs final report, anticipated in early 2008, will address the potential for other government and private health care providers to make use of VAs experience, along with other issues.
- Administration and Management
- Medicine and Medical Research