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Information Capture and Knowledge Exchange: The Gathering, Testing and Assessment of Information and Knowledge Through Exploration and Exploitation

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Conference paper

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This assessment, under the lead of General David Petraeus and Colonel H.R. McMaster, was established in the Fall of 2008 running through to Spring 2009. Its purpose was to provide USCoalition views on the CENTCOM AOR. As part of this work, Atkinson, Lesher and Shoupe were attached to the C2 KM Cell where their initial appreciation began with an examination of the principles of Knowledge Management. It was their assessment that, despite the recommendations arising from both the 911 and Butler reports, that there had been insufficient analysis, modelling and work done to develop what the 911 report rightly observes as the Need-to-Know Need-to-Share Need-to-Use model we called the Three Needs Model 3NM and which both reports recommend, within trust based, virtual networks that encourage interaction, dissent and alternative or minority hypotheses, or uncertainty to majority reporting. This we judged to be the hallmarks of a healthy organisation where dissent is seen also to be an expression of loyalty to the organisations represented and their people to be encouraged. Moreover, it is also our assessment that the Need-to-Know model is not replaced by the Three Needs Model. Organisations and states have certain knowledge - the crown jewels - that they have every right to protect. Our assessment suggested that there is a need to develop new methodologies for sharing and using information - creating transparencies as opposed to transparency - across domains, which we describe in terms of new understandings for Knowledge Management, Communities of Interest and Information Capture and Knowledge Exchange ICKE.

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  • Information Science

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