An Agent-Based Simulation Model for Organizational Analysis
CONNECTICUT UNIV STORRS DEPT OF ELECTRICAL ENGINEERING AND COMPUTER SCIENCE
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In many fields, including engineering, management, and organizational science, simulation-based computational organization theory has been used to gain insight into the degree of match congruence between the organization people, work processes and structure and the tasks carried out by the organization. Simulation helps identify the bottlenecks, and improve the quality and efficiency of an organization. In this paper, we propose an approach based on the congruence model for analyzing and simulating the performance of an organization in project-based mission environments. In our model, organizations are constructed in terms of interacting components, namely, work and agents. The organizational structure depicts the grouping of agents, and the hierarchical arrangement of the groups. The congruence model of organizational behavior is based on the degree to which different components of the organization fit together. We use a discrete event simulator, specifically the Extendtrademark simulation package, to quantify the performance of an organization based on this model. We illustrate our approach using a symbolic example of an air operations center organization.
- Administration and Management
- Command, Control and Communications Systems