Accession Number:

ADA460931

Title:

A Three-Tiered Evaluation Approach for Interactive Spoken Dialogue Systems

Descriptive Note:

Corporate Author:

LOCKHEED MARTIN ADVANCED TECHNOLOGY LABS CAMDEN NJ

Personal Author(s):

Report Date:

2001-01-01

Pagination or Media Count:

6.0

Abstract:

We describe a three-tiered approach for evaluation of spoken dialogue systems. The three tiers measure user satisfaction, system support of mission success and component performance. We describe our use of this approach in numerous fielded user studies conducted with the U.S. military.

Subject Categories:

  • Linguistics
  • Voice Communications

Distribution Statement:

APPROVED FOR PUBLIC RELEASE