Accession Number:

ADA459210

Title:

Virtual Rapport

Descriptive Note:

Conference paper

Corporate Author:

UNIVERSITY OF SOUTHERN CALIFORNIA MARINA DEL REY CA INST FOR CREATIVE TECHNOLOGIES

Report Date:

2006-01-01

Pagination or Media Count:

15.0

Abstract:

Effective face-to-face conversations are highly interactive. Participants respond to each other, engaging in nonconscious behavioral mimicry and backchanneling feedback. Such behaviors produce a subjective sense of rapport and are correlated with effective communication, greater liking and trust, and greater influence between participants. Creating rapport requires a tight sense-act loop that has been traditionally lacking in embodied conversational agents. Here we describe a system, based on psycholinguistic theory, designed to create a sense of rapport between a human speaker and virtual human listener. We provide empirical evidence that it increases speaker fluency and engagement.

Subject Categories:

  • Linguistics
  • Psychology
  • Cybernetics

Distribution Statement:

APPROVED FOR PUBLIC RELEASE