High Performance Individuals and How They Manage Their Personal Knowledge for Decision-Making: An Exploratory Study of US Air Force Leaders
AIR FORCE INST OF TECH WRIGHT-PATTERSON AFB OH SCHOOL OF ENGINEERING AND MANAGEMENT
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The ability of Colonels, Generals, and Chiefs to effectively manage their personal knowledge may lead to better decisions however, the Air Force does not have an understanding of how these high performance leaders manage their personal knowledge. This research used a multiple-case study methodology to explore how USAF leaders manage their personal knowledge when making routine and novel decisions. Viewing personal knowledge management as it related to sociotechnical theory provided the basis to determine how the need to accomplish the tasks associated with personal knowledge management impacted the people, technology, organizational structure, and the tasks associated with managing personal knowledge. It was found that high performance leaders use people and technology in varying degrees to manage their personal knowledge when making routine and novel decisions. The need to manage personal knowledge has also affected personal knowledge management tasks and the organizational structure when making both routine and novel decisions.
- Administration and Management